FAQ - Frequently Asked Questions for your next adventure

Weather permitting, Dells Army Ducks operate from Mid-March through Mid-November. Our gift shop and the Bigfoot Zip Line are open all-year-round.

Yes, you can bring snacks and beverages purchased at the Snack Shop and Tiki Bar on board the ducks. We have a Snack Shop and a Tiki Bar at the facility, and you may purchase water, soda, alcoholic beverages, food, snacks and candy. Please remember that the duration of the tour is 1 hour, and there’s no restroom on board. Please remember to use the facilities before your departure.

The ducks are an open-aired tour, so please dress accordingly for the weather on the day of your tour.

Tours depart daily rain or shine! However, in cases of lightning and severe weather, we’ll then suspend operations until the weather passes and the tours can resume. Ducks are all equipped with canopies and plastic curtains, however, you’ll most likely get wet if it rains during your tour.

Yes, however, Wheelchairs and walkers stay on the dock while passengers complete their tour. Customers will have to come out of their wheelchair to ride the Duck tour.

Service animals and small dogs are allowed on the ducks. Please inform us of your plans to bring an animal on your tour when making your reservation so that we can save an extra seat.

No, not on board the duck itself, but right up to the point of loading on your duck is fine. Your stroller will be waiting for you at the arrival dock.

Car seats do not work well on board the ducks, so we don’t recommend them. Car seats are not prohibited, however, parents that simply hold their small children during the tour have a much nicer experience. The inside of the duck looks a lot like a school bus, with bench-style seating and two per seat. There are no seat belts on board the duck, so we don’t recommend car seats, but you’re welcome to bring a small baby carrier for the very young. All guests need a ticket whether they are 3 months old or 103 years old, so no matter the age of the child, a seat will need to be reserved.

No. There are no bathrooms on board the duck itself, but there are facilities to use just before stepping on board. Therefore, we recommend using these facilities just prior to your departure.

Car seats do not work well on board the ducks, so we don’t recommend them. Car seats are not prohibited, however, parents that simply hold their small children during the tour have a much nicer experience. The inside of the duck looks a lot like a school bus, with bench-style seating and two per seat. There are no seat belts on board the duck, so we don’t recommend car seats, but you’re welcome to bring a small baby carrier for the very young. All guests need a ticket whether they are 3 months old or 103 years old, so no matter the age of the child, a seat will need to be reserved.

WildThing Jet Boats operate from Memorial Day – Mid October. Depending on the weather and water conditions, call (608) 254-6080 for our fall schedule. Our gift shop and the Bigfoot Zip Line are open all-year-round.

Are snacks and beverages allowed on board Wildthing Jet Boat?
Yes, you can bring snacks and beverages purchased at the Snack Shop and Tiki Bar on board the Jet Boats. We have a Snack Shop and a Tiki Bar at our facility, and you may purchase water, soda, alcoholic beverages, food, snacks and candy.


Please remember that the duration of the tour is 1 hour, and there’s no restroom on board. Please remember to use the restrooms before your departure.

When the weather is cooler, in May and September, we suggest dressing warmly or in layers. During the warmer months, from June through mid-September, passengers typically wear bathing suits, shorts, T-shirts, and sport sandals. Be prepared to get wet and dress according to your comfort level. Clothes that dry easily are best; therefore, we don’t recommend jeans or leather footwear.

Personal Items?
You may bring items that you don’t mind getting wet. Passengers sometimes get very wet, because getting splashed is inherent to riding on a jet boat. We suggest leaving personal items locked in your car’s trunk. We do not accept responsibility for water damage to items you bring with you on the tour, including, but not limited to: cell phones, key fobs, cameras and other items. Electronic items you bring with you are at your own risk. Plastic bins are available at your feet on the boat for electronic items.

Cash and credit cards?
Are handy things to have for gratuities, and to purchase beverages.

Are there an age limit and other physical limitations for riding?
Just about anyone can ride the jet boats, with the exception of very small children, pregnant women, and others having physical limitations like back injuries. Typically, when a child reaches 4 years old, and 40 inches tall, they’re now OK to ride the jet boats.

Are the jet boats accessible for guests with disabilities?
Yes. However, all passengers must be able to sit in their own seat on the jet boat. Guests who use a wheelchair or walker must be able to walk a short distance and transfer themselves into and out of the boat seat. Our staff is happy to provide reasonable assistance during boarding, but for safety reasons, we are unable to lift or physically transfer passengers.

Wheelchairs and walkers will remain safely on the dock while you enjoy your tour and will be waiting for you when you return. Please call us at (608) 254-6080 before your visit so we can discuss your needs and make any necessary accommodations.

How does seating work?
Your captain and staff manage all seating. Our top priority is the jet boat’s safety and performance. Therefore, your captain and other staff will seat passengers according to weight, and number of passengers in your group. Small children are not permitted in the first two rows. Every attempt will be taken to keep your group together, but we do reserve the right to reseat passengers based upon the sole discretion of your captain. 



Is there a bathroom on board?

No. However, bathroom facilities are available at your point of embarkation. Please use the facilities before boarding.

How do I check in?

Once you arrive at WildThing Jet Boats, please visit the ticket booth, state your parties’ name, and your tickets and receipt will be printed at this time.

How early should we arrive to check in?
Please arrive and check in at least 25 minutes before your scheduled trip time. This allows plenty of time for check-in, waiver signing, and any necessary pre-trip instructions.

After check-in, passengers will be transported by shuttle bus to the WildThing dock at Brew’s Landing, where you’ll board the jet boat for your tour.

What’s On-Site?

Make a day of it! Our on-site amenities include a Gift Shop, Snack Bar and Tiki Bar, so you can grab a bite to eat, cool off with a drink or pick up a souvenir before or after your adventure.

There’s also plenty of outdoor seating where you can relax, refuel and hang out with family and friends between activities.

WildThing Jet Boats operates with the Dells Army Ducks and the Bigfoot Ziplines. You’ll be able to view these rides prior to embarking on your jet boat, please ask about our combination packages as you receive discounts that follow the principle – “the more you do, the more you save.”

If your plans change, you may reschedule for another available date or season, or give your tickets to family or friends visiting Wisconsin Dells.

Please arrive 30 minutes prior to your scheduled departure time. State your group’s name at the ticket window and tickets and receipts will be printed at this time. The tour is approximately 2 hours long, plus the time required to check-in and unharness after the tour.

There are 7 different zip lines of varying lengths that range from 450 ft.-1400 ft. long. Riders can reach speeds of 35-50 mph when zip lining. During the tour you will be at varying heights from 54-120 feet above the ground.

No, but there are complimentary water stations throughout the course to keep you hydrated. We have a Snack Shop and Tiki Bar at our facility where you can purchase water, soda, snacks and candy before or after your tour.

Please make your reservation knowing that if we are forced to cancel a trip due to weather, you would then be able to either:
1) reschedule to another time, or
2) receive a voucher as a gift card that may be used in the future, or gifted to family or friends coming to the Dells. Please dress accordingly to the weather.

Participants must wear closed-toed shoes, comfortable clothing, and be jewelry-free. Long hair should be tied back into a ponytail at the base of the neck. There are complimentary lockers available to store personal belongings before departure. Each participant is fitted with a harness, lanyard, pulley system, gloves, and helmet.

You must be in reasonably good health to go zip-lining. Children must be at least 43 inches tall to take the Zipline Tour. Participants should not be pregnant, and be free from back, foot, heart, and respiratory problems.

Participants must be able to ascend and descend stairs, walk along the ground, stand on elevated platforms, attach and remove carabiners, pulleys, and harnesses, and descend considerable vertical distances along fixed wires while suspended in a harness.

Participants are required to sign a Waiver acknowledging the risks involved.

Walk-ins are welcome, but space cannot be guaranteed until you’ve made a reservation. When calling, please be ready with your contact information, the number of adults and children, and your Credit Card to book your reservation.

Refuel at one of four on-site food trucks located in The Grateful Shed, grab sweet treats from the candy store, Pure Sugar, and don’t forget to stop by for a professional photo to capture your wild, windswept, water-soaked memories.

It’s the perfect place for a full day of nonstop fun for both kids and adults.

Cash, American Express, Visa, MasterCard, and Discover cards are acceptable methods of payment.